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Contact information

Sales and technical support work through our ticket system.

Hosting services are provided by sole proprietor (FOP) Biletskyi D.V., tax ID 3037620597, under the public offer agreement.

Sales and customer service

You can ask any pre-sales questions about our services through the ticket system — no registration needed. Please check the frequently asked questions first.

Please note: we do not provide technical support or consultations by phone — please use the ticket system.

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Technical support

For technical support or advice on working with your VPS, create a request in our ticket system. We recommend reading our support policy and knowledge base first.

Customer requests are handled from 6:00 to 23:00 (Kyiv time).
Emergency support is available 24/7 (for an extra fee).